Refund - Cancellation Home Refund - Cancellation

Refund - Cancellation

At Campus Nexus, we strive to deliver the best services to our users. However, we understand that situations may arise where refunds or cancellations are necessary. This policy outlines the terms and conditions for refund and cancellation requests.

1. Refund Policy

  • Eligibility for Refunds: Refunds will only be considered under the following conditions:
    • Technical issues that prevent access to paid features or services.
    • Duplicate payment or overpayment by the user.
  • Refund Requests: To request a refund, users must contact our support team within [Insert Timeframe, e.g., 7 days] of the payment date, providing all relevant transaction details.
  • Processing Time: Approved refunds will be processed within [Insert Timeframe, e.g., 7–14 business days], and the amount will be credited to the original payment method.
  • Non-Refundable Services: Fees for services rendered (e.g., registration fees, custom services) are non-refundable.

2. Cancellation Policy

  • Service Cancellation: Users may cancel their subscription or services by submitting a formal cancellation request through their account or contacting our support team.
  • Cancellation Period: Cancellation requests must be made at least [Insert Timeframe, e.g., 48 hours] before the next billing cycle to avoid being charged for the upcoming period.
  • No Penalty: There are no penalties or fees for cancellations made within the stipulated period.

3. Exceptions

Refunds and cancellations are subject to the following exceptions:

  • No refunds for services already rendered or partially completed.
  • No cancellations or refunds for promotional or discounted services unless explicitly stated.

4. Contact for Refunds & Cancellations

If you wish to request a refund or cancel a service, please reach out to us with the following details:

  • Transaction ID
  • Service Details
  • Reason for Refund/Cancellation

Contact us at:

  • Email: campussnexus@gmail.com

5. Changes to Policy

Campus Nexus reserves the right to modify or update this Refund & Cancellation Policy at any time. Changes will be communicated via our website. Continued use of our services signifies your acceptance of the updated terms.